Refund policy

Withdrawal & Refund Policy

Because all products sold through our shop are digital downloads, delivery begins immediately after purchase.

By purchasing a digital product, you expressly consent to immediate access and delivery of the digital content. You acknowledge that you may lose your statutory right of withdrawal once delivery of the digital content has begun.

Due to the nature of digital products, refunds, returns, and exchanges are not offered once the digital product has been delivered or accessed.

Cancellation Before Delivery

If your order has not yet been fulfilled or delivered, you may request a cancellation through the available cancellation/withdrawal option in your order or by contacting us through our contact form.

Issues With Your Order

If you experience any problems accessing or downloading your files, please contact us through the contact form on our website. We will be happy to help resolve the issue.

Product Information

Please review each product description carefully before purchasing to ensure the template meets your needs. The listing details include important information about the template, available sizes, and how the product works.

Editing & Support

If you have any questions about editing your template in Canva or need assistance with your download, feel free to contact us through our contact page. We are happy to help.